Terms & Conditions

1. Agreement and operator

LinkLead is operated by Anita Chiang in Ontario, Canada. By creating an account, using LinkLead, or purchasing a subscription, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the service.

2. Who may use LinkLead

You must be legally able to enter into a binding agreement. You are responsible for keeping access to your sign-in email secure and for all activity under your account.

3. Service

LinkLead provides digital contact cards, QR links, lead forms, source tracking, and related account tools. Features may be improved, changed, suspended, or discontinued. We will make reasonable efforts to give notice of material changes when practical.

4. Your content and responsibilities

You retain ownership of the profile, listing, branding, and other content you submit. You give LinkLead permission to host, process, and display that content only as needed to provide the service.

• You must provide accurate information and have the right to publish every photo, logo, listing detail, trademark, and contact detail you upload.
• You are responsible for complying with applicable real-estate, brokerage, advertising, privacy, consent, and anti-spam rules.
• For open houses or listings you do not represent, you must obtain any required authorization and display required listing-brokerage or representative disclosures.
• You must not use LinkLead for unlawful, misleading, abusive, fraudulent, or unsolicited marketing.

5. Leads and communications

People who submit a lead form ask to be contacted about their stated request. You may use their information only for that request and other uses for which you have valid consent. LinkLead does not guarantee the identity, accuracy, quality, or conversion of any lead.

6. Trial, price, and renewal

New accounts currently receive a 7-day free trial without an automatic charge. The Founding Plan is CA$29 per year. A paid subscription begins only when you select the subscription button and complete Stripe Checkout. Paid subscriptions renew automatically each year at the then-disclosed price until cancelled. Applicable taxes may be added.

7. Cancellation and refunds

You may cancel through the billing portal or by emailing anita@anitachiang.com. Cancellation stops future renewal and access continues through the paid period. Refund eligibility is described in our Refund & Cancellation Policy, which forms part of these terms.

8. Third-party services

LinkLead relies on service providers, including Stripe for payments and Resend for transactional email. Their services may be subject to separate terms and availability. LinkLead is not responsible for third-party outages or actions outside our reasonable control.

9. Acceptable use and suspension

We may restrict or terminate access if you breach these terms, create security or legal risk, misuse personal information, fail to pay, or interfere with the service. Where appropriate, we will provide notice and an opportunity to correct the issue.

10. Disclaimers and liability

LinkLead is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted operation, business results, lead volume, or that the service will meet every regulatory requirement of your brokerage or profession.

To the extent permitted by law, LinkLead and its operator will not be liable for indirect, incidental, special, consequential, or lost-profit damages. Our total liability relating to the service will not exceed the amount you paid to LinkLead during the 12 months before the event giving rise to the claim. Nothing in these terms limits rights or liability that cannot legally be limited.

11. Governing law

These terms are governed by the laws of Ontario and the applicable federal laws of Canada. Courts located in Ontario will have jurisdiction, except where applicable consumer law requires otherwise.

12. Contact and changes

Questions may be sent to anita@anitachiang.com. We may update these terms. Material changes will be posted with a new effective date and, where required, additional notice or consent.